TERMS AND CONDITIONS
Effective Date: 25/05/2025
1. INTRODUCTION
Welcome to Moleculla. Moleculla, ABN: 79 633 544 849, operates this website at www.Moleculla.com.
These Terms and Conditions (Terms), together with our Privacy Policy and other policies referenced herein, govern your use of our Site and the purchase of products from us. By accessing or using our Site, or by placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms.
2. ACCEPTANCE AND MODIFICATION OF TERMS
By accessing or using our Site, you accept and agree to be bound by these Terms. If you do not agree to these Terms, you must not use our Site or purchase our products.
We reserve the right to modify these Terms at any time by posting updated Terms on our Site. Any changes are effective immediately upon posting. Your continued use of our Site following any changes constitutes acceptance of those changes.
3. ELIGIBILITY AND REGISTRATION
Our products and services are available only to individuals who are 18 years of age or older and residents of Australia. By using our Site or purchasing our products, you represent and warrant that you meet these eligibility requirements.
If you create an account, you agree to:
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Provide accurate, complete, and current information
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Maintain and update your account information
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Keep your login credentials confidential
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Accept responsibility for all activities under your account
4. PRODUCTS AND SERVICES
4.1 Product Descriptions
We strive to provide accurate product descriptions, images, and specifications. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free. Product images are for illustrative purposes only and may not reflect the exact appearance of products.
4.2 Product Availability
All products are subject to availability. We reserve the right to discontinue products at any time without notice. If a product becomes unavailable after you place an order, we will notify you and provide a full refund.
4.3 Personal Use Only
Products purchased from us are for personal use only. You may not resell, distribute, or use our products for commercial purposes without our written consent.
4.4 Age Restrictions
Our products are intended for adults 18 years and older. By purchasing, you confirm you meet this age requirement.
5. ORDERS AND PAYMENT
5.1 Order Process
All orders constitute an offer to purchase products subject to our acceptance. We reserve the right to accept or reject any order for any reason, including product availability, errors in product information, or suspected fraudulent activity.
5.2 Pricing
All prices are displayed in Australian Dollars (AUD) and include GST where applicable. We reserve the right to change prices at any time without prior notice. However, price changes will not affect orders already confirmed by us.
5.3 Payment
We accept major credit cards, PayPal, and other payment methods as displayed at checkout. By providing payment information, you represent that you are authorized to use the payment method and that the information is accurate.
5.4 Order Confirmation
An order confirmation email does not constitute acceptance of your order. Acceptance occurs when we ship your products or send a dispatch confirmation.
6. SHIPPING AND DELIVERY
We ship products within Australia only. Shipping costs, delivery timeframes, and methods are displayed during checkout. Title and risk of loss pass to you upon dispatch.
We use eco-friendly packaging materials where possible, including biodegradable and compostable packing materials.
7. RETURNS AND REFUNDS
7.1 Australian Consumer Law
Nothing in these Terms excludes, restricts, or modifies any consumer rights or remedies under the Australian Consumer Law (ACL) that cannot be excluded, restricted, or modified.
7.2 Defective Products
We will provide a remedy (refund, repair, or replacement) if products:
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Are faulty or defective
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Do not match their description
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Are not of acceptable quality
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Are not fit for their intended purpose
7.3 Change of Mind Returns
We offer a 14-day change of mind return policy for unopened, unused products in original packaging. You are responsible for return shipping costs unless the return is due to our error.
7.4 Health and Safety Products
For hygiene and safety reasons, certain products cannot be returned once opened, unless defective.
7.5 Return Procedure
To return products, contact us at moleculla.info@gmail.com within 14 days of delivery with your order number and reason for return. We will provide return instructions.
8. AUSTRALIAN CONSUMER LAW COMPLIANCE
We comply with the Australian Consumer Law. Our products come with guarantees that cannot be excluded under the ACL. For major failures with the service, you are entitled to cancel your service contract and obtain a refund, or to compensation for the drop in value. You are also entitled to choose a refund or replacement for major failures with goods.
9. PRODUCT SAFETY AND REGULATIONS
9.1 Health Claims
We do not make therapeutic claims about our products unless registered with the Therapeutic Goods Administration (TGA). Our hydrogen infuser bottles are sold as lifestyle products, not medical devices.
9.2 Imported Products
Our horse hair brushes comply with Australian biosecurity requirements and customs regulations. All imported animal products meet Australian standards.
9.3 Safety Standards
Our products meet applicable Australian safety standards and regulations.
10. INTELLECTUAL PROPERTY
10.1 Our Rights
All content on our Site, including text, graphics, logos, images, and software, is our property or licensed to us and is protected by copyright, trademark, and other intellectual property laws.
10.2 Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use our Site for personal, non-commercial purposes.
10.3 User Content
If you submit content to our Site (reviews, comments, etc.), you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display such content.
11. PRIVACY
We are committed to protecting your privacy. Our Privacy Policy, available at [Privacy Policy URL], explains how we collect, use, and protect your personal information. By using our Site, you consent to our privacy practices.
12. DISCLAIMERS AND LIMITATION OF LIABILITY
12.1 Site Availability
We do not guarantee that our Site will be available at all times or that it will be free from errors, viruses, or other harmful components.
12.2 Information Accuracy
While we strive to provide accurate information, we do not warrant the accuracy, completeness, or reliability of any information on our Site.
12.3 Limitation of Liability
To the fullest extent permitted by law, we exclude all liability for:
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Indirect, incidental, or consequential damages
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Loss of profits, revenue, or data
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Interruption of business or service
Our maximum aggregate liability shall not exceed the amount you paid for the specific product or service giving rise to the claim.
12.4 Australian Consumer Law
Nothing in this section excludes, restricts, or modifies any rights or remedies you may have under the Australian Consumer Law that cannot be excluded, restricted, or modified.
13. INDEMNIFICATION
You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses (including legal fees) arising from:
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Your use of our Site or products
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Your violation of these Terms
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Your violation of any third-party rights
14. THIRD-PARTY LINKS
Our Site may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these websites. Your use of third-party websites is at your own risk.
15. ADVERTISING AND MARKETING
15.1 Email Communications
By creating an account or making a purchase, you consent to receive promotional emails from us. You may unsubscribe at any time.
15.2 Advertising Standards
All our advertising complies with Australian advertising standards and the Competition and Consumer Act 2010.
16. TERMINATION
We may terminate or suspend your access to our Site immediately, without notice, for any breach of these Terms. Upon termination, your right to use our Site ceases immediately.
17. GOVERNING LAW AND JURISDICTION
These Terms are governed by the laws of NSW and the Commonwealth of Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of NSW.
18.1 Entire Agreement
These Terms, together with our Privacy Policy and other referenced policies, constitute the entire agreement between you and us.
18.2 Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
18.3 Waiver
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.
18.4 Assignment
You may not assign these Terms without our written consent. We may assign these Terms at any time.
19. DEFINITIONS
Australian Consumer Law or ACL means the consumer protection provisions in the Competition and Consumer Act 2010 (Cth).
Products means the hydrogen infuser bottles, horse hair brushes, and other health and beauty products sold through our Site.
Site means our website located at www.Moleculla.com.
Terms means these Terms and Conditions as amended from time to time.
20. CONTACT INFORMATION
If you have any questions about these Terms, please contact us at:
Email: moleculla.info@gmail.com
Last Updated: 25/05/2025
